When your computer stops working, your Wi-Fi starts dropping, or Microsoft 365 suddenly decides not to cooperate, you usually want one thing: Someone who understands the problem and can help fix it quickly. That sounds simple. But anyone who has spent an hour bouncing between support agents, repeating the same story, and waiting on hold knows that IT support does not always feel simple. For small businesses in Longview, Washington and throughout Cowlitz County, there is a big

Passwords used to be the front door of business security. Today, they are more like a trail marker. Useful, but not enough by themselves. Cybercriminals routinely target business email accounts, Microsoft 365 logins, cloud files, and employee credentials. If someone gets hold of a password, they may be able to access Outlook, Teams, OneDrive, SharePoint, and other company resources. That is why multifactor authentication, or MFA, has become one of the most important security

Office computers rarely fail all at once. More often, they start leaving clues. A workstation takes longer to start. Programs freeze. Updates take forever. Employees begin saying things like, “It usually works if I restart it twice.” Eventually, those little problems turn into lost time and frustrated employees. At Cowlitz Bigfoot, we help businesses in Longview, Washington and throughout Cowlitz County identify aging computers before they become a bigger problem. Here are fi

Few technology problems are more frustrating than Wi-Fi that works perfectly one minute and disappears into the woods the next. One moment your employees are working normally. The next, someone cannot open a cloud file, a video meeting freezes, a printer drops offline, or a workstation suddenly loses its connection. If your business Wi-Fi keeps dropping, there is usually a reason. At Cowlitz Bigfoot, we help businesses in Longview, Washington and throughout Cowlitz County tra

Running a small business can sometimes feel like tracking Bigfoot through the Pacific Northwest: everything seems fine until something mysterious disappears, stops connecting, or refuses to work when you need it most. That is especially true with Microsoft 365. Microsoft 365 is one of the most powerful technology platforms available to small businesses, but managing users, email, permissions, security, licensing, Teams, OneDrive, and SharePoint can quickly become complicated.